By accessing our website or purchasing from HOT FANS, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Use

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.

2. Products and Services

HOT FANS offers handcrafted feather fans, feather boas, headpieces, accessories, and related products.

Because many of our products are handmade, made to order, or customized, slight variations in color, feather shape, size, texture, and arrangement may occur. These natural variations are part of the character of handcrafted products and are not considered defects.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.

After you place an order, you will receive an order confirmation email. This confirmation does not guarantee final acceptance of the order. We reserve the right to cancel or refuse any order for reasons including, but not limited to product unavailability, payment issues, incomplete or incorrect billing or shipping information, suspected fraud, or errors in pricing or product information.

If your order is canceled after payment has been received, an appropriate refund will be issued.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable store currency unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, the price charged for an order will generally be the price shown at the time the order is placed.

Full payment is required before production, processing, or shipment begins.

Payments are processed securely through the payment methods available at checkout. HOT FANS does not store full payment card details on its own servers.

5. Shipping and Delivery

We ship to most countries worldwide. Shipping times are estimates only and begin after processing is completed and the order has been dispatched.

Delivery times may vary depending on destination, shipping carrier, customs clearance, weather conditions, public holidays, and other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. HOT FANS is not responsible for delays, losses, or additional charges caused by incorrect or incomplete shipping details provided by the customer.

6. Customs, Duties, and Taxes

For international orders, customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other local charges required by the destination country.

These charges are not included in product prices or shipping fees unless otherwise stated.

HOT FANS is not responsible for customs delays, additional import charges, or packages affected by local customs regulations.

7. Returns and Refunds

Please review our Returns & Refunds Policy for full details regarding damaged items, incorrect items, non-damaged returns, non-returnable items, and refund eligibility.

Customized, personalized, made-to-order, and certain special items may not be eligible for return or refund.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, designs, and other materials, is the property of HOT FANS or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or use any content from this website without prior written permission from HOT FANS.

9. Limitation of Liability

To the fullest extent permitted by law, HOT FANS shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website, purchase of products, or inability to use our services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for the relevant order, except where otherwise required by law.

10. Product Use

Customers are responsible for using products properly and safely after delivery.

HOT FANS is not responsible for damage, injury, loss, or claims resulting from improper handling, misuse, modification, or inappropriate storage of products after delivery.

11. Third-Party Services and Links

Our website may include links to third-party websites, apps, payment providers, or services. We are not responsible for the content, policies, or practices of those third parties.

Your use of third-party services is subject to their own terms and policies.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes on this page.

It is your responsibility to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.

14. Governing Principles

These Terms of Service shall be interpreted in accordance with applicable laws and general commercial practices.

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

info@hot-fans.com

HOT FANS

Handcrafted Feather Art for the Stage