Handcrafted Since 2011 · Worldwide Delivery

SHIPPING AND RATES

We ship from Guangzhou, China.

Worldwide shipping information

We ship worldwide to most countries across North America, South America, Europe, Asia, Africa, Oceania, and many other regions.

To ensure safe and reliable delivery, we work with trusted international shipping carriers. Shipping availability may vary by destination, so please refer to the shipping information provided at checkout or contact us if you would like to confirm whether we ship to your country.

Shipping charges paid at checkout cover international transportation only. Import duties, taxes, VAT, customs clearance fees, carrier processing fees, or other local import charges are not included unless specifically stated otherwise.

Shipping & Customs Information

International Shipping

We ship to most countries worldwide using trusted international carriers to help ensure safe and secure delivery.

Shipping Address

We normally ship orders to the address provided at checkout. If you need your package shipped to a different address, please contact us before placing your order.

Customs & VAT

Import duties, taxes, VAT/GST, customs clearance fees, carrier processing fees, or other local import charges may apply depending on the destination and local regulations. These charges are normally the recipient’s responsibility and are separate from the shipping fee paid at checkout unless specifically stated otherwise.

United States: U.S. shipments may be subject to import duties, taxes, customs clearance fees, and carrier processing charges. DHL may contact the recipient and collect these charges separately before customs clearance or delivery.

Europe: VAT, import duties, customs clearance fees, and carrier handling or processing charges may apply depending on the destination, order value, product classification, and local regulations.

Country Regulations

Customs laws and import policies vary by country. Please check with your local customs office before placing your order.

Estimated Import Charges by Destination

A simple guide based on destination and recent shipping experience. Actual charges may vary.

Typical recent experience: US$20–$50 per shipment

United States

Many recent U.S. deliveries have fallen within this range. Actual charges depend on customs assessment and carrier processing.

European Union

VAT and local import charges may apply. Actual charges vary by destination and customs rules.

United Kingdom

VAT, customs duty and courier handling charges may apply depending on the order value.

Canada

GST/HST, customs duty and courier clearance charges may apply depending on the province and shipment.

Australia

Lower-value orders generally have simpler import treatment. Higher-value shipments may incur duties, taxes and processing charges.

Other Destinations

Import charges vary by country. Contact us before ordering if you would like help reviewing your destination.

Important Notes

Some international orders may be subject to customs inspection and import charges when they arrive in the destination country. These fees vary depending on local laws and regulations, and we have no control over them.

Customers remain responsible for any import duties, taxes, VAT/GST, customs clearance fees, carrier processing fees, or other local charges required by the destination country.

We recommend that you check with your local customs office for the most accurate information before placing your order.

If customs duties, taxes, brokerage fees, carrier processing fees, or other import charges are required and the customer refuses or fails to pay them, the package may be returned, abandoned, or otherwise handled by the local customs authority or shipping carrier.

If the shipment is returned to us, any refund eligibility will be handled in accordance with our Return & Refund Policy and applicable law. Where permitted, return shipping charges, customs charges, carrier fees, and other non-refundable costs incurred as a result of the refusal or non-payment may be deducted from any eligible refund.

If the shipment cannot be returned to us, refund eligibility will be determined in accordance with our Return & Refund Policy and applicable law.

If you have any questions about shipping, customs, or delivery arrangements, please contact us before placing your order.

Thank you for your understanding and support.

info@hot-fans.com