Hardware tools

Handling time: We try to ship items within 2 to 4 days of receiving payment. If shipping time is critical, please let us know before ordering.

Processing time ： 2 - 4 days .
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Estimated shipping times :

Standard shipping : 10- 25 business days

Express shipping :4 -8 business days

Normally it’ll take 10- 25 business days on the way to you by standard shipping service while 4 -8 business days by Express service.

We do offer Rush order as an alternative option for faster processing.

Note：From time to time if the feather color for you purchased is not enough in stock to make your order, we need about 7-10 days to dye these feathers, so there will be a delay in making your order, of course we will notify you in time

If there’s any need to receive the item for urgency,please contact us to deal with the details. info@hot-fans.com

Thanks a million.

We ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country.

Please note that with international shipping, it is the customers responsibility to understand your country’s taxes, duties, fees or otherwise when it comes to a package / order being delivered to you.
In no part can we be held liable or responsible for any duty, fee, tax .so please be aware of any such fees or taxes before placing your order.

Alternate addresses: We regularly ship order to your PayPal address. If you need your package shipped to a different address, please make arrangements with us before making your purchase.

VAT / Customs / Duty Fees

For all international orders .certain duty fees or customs fees may be required upon delivery of your order. Please understand that we have no control over any duties, taxes, brokerage fees, or other such customs fees, and cannot be held liable for any such fees, no matter what the situation may be.

According to our experience, it did not involve extra expense at buyer's side for similar small or low cost items, but not 100% assure that because the different country of the different custom's bylaw.

Please take some reference from your country and give a full consideration of it.

Of course! I'll fill in the declared value as lower as possible to avoid the custom taxes.

However, in some individual cases, buyer might need to take some import taxes or customs charges in import countries. As to specific rates, please consult your local custom office. Appreciate for your understanding.

If you receive your order and do not pay the required taxes, fees, duties or brokerage fees, the order will be abandoned at your local customs facility, and due to shipping fees and additional duty fees applied to us to return the order(s), we will not be able to make the return, and thus will not be able to offer any refunds, credits or otherwise.

Please be very aware of all such fees & responsibilities regarding these matters, as once the package / order leaves our facility, we no longer have control over your order.